If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

FAQ Type Question Product Date
FAQ Type Application Question Is it possible to wake up motherboard regularly at specific time? How do I adjust it? Product All model Date 2020-04-30
FAQ Type BIOS/FW Question During the UEFI update, the system suddenly shut down and it couldn’t boot up anymore. How do I fix it? Product All model Date 2020-04-30
FAQ Type OS & Driver Question Why I cannot install the VGA driver on SkyLake platform with Intel 7th Gen KabyLake CPU under Windows7? Product Skylake platform Date 2020-04-30
FAQ Type BIOS/FW Question How do I update the LVDS Chrontel firmware? Product All model Date 2020-04-30
FAQ Type Others Question How do I clear CMOS? Product All model Date 2020-04-29
FAQ Type Application Question If I would like to use TPM2.0 function on Baytrail platform under Windows 7, how do I do? Product Baytrail platform Date 2020-04-16
FAQ Type Application Question Does Intel Baytrail platform support external TPM2.0 module application? Product Baytrail platform Date 2020-04-16
FAQ Type OS & Driver Question Intel Coffee Lake Platform doesn’t work normally in sleep mode or hibernate mode on Windows 10 64-bit RS5, How do I fix it? Product Coffee Lake Platform Date 2020-04-16
FAQ Type Specification Question Does ASRock Industrial Coffee Lake Platform support the future 9th Generation Intel® Core™ processors? Product Coffee Lake Platform Date 2020-04-16
FAQ Type Specification Question Does Intel I219-V Network Adapter support Windows Server® 2016 or Windows Server® 2012 R2 OS? I install all drivers, but Intel I219-V Network Adapter still cannot be recognized by system. Product All model Date 2020-04-16
FAQ Type Specification Question According to the specification on ASRock industrial website, IMB-150 and IMB-151 support up to 8GB memory size. Could I install two 8GB memory modules on IMB-150 and IMB-151? Product IMB-150, IMB-151 Date 2020-04-16
FAQ Type Application Question I’d like to set the system to automatically boot up when switching AC power on. Should I set jumper at [AT mode] and Restore from AC power loss at [Power on] at the same time? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question I find Intel Braswell platform may not boot up properly when using the customized or old versions of BIOS. How do I fix it? Product Braswell platform Date 2020-04-16
FAQ Type Specification Question How to check the serial number of my motherboard? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under BIOS? Product All model Date 2020-04-16