If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

FAQ Type Question Product Date
FAQ Type Specification Question Does Intel I219-V Network Adapter support Windows Server® 2016 or Windows Server® 2012 R2 OS? I install all drivers, but Intel I219-V Network Adapter still cannot be recognized by system. Product All model Date 2020-04-16
FAQ Type Specification Question According to the specification on ASRock industrial website, IMB-150 and IMB-151 support up to 8GB memory size. Could I install two 8GB memory modules on IMB-150 and IMB-151? Product IMB-150, IMB-151 Date 2020-04-16
FAQ Type Application Question I’d like to set the system to automatically boot up when switching AC power on. Should I set jumper at [AT mode] and Restore from AC power loss at [Power on] at the same time? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question I find Intel Braswell platform may not boot up properly when using the customized or old versions of BIOS. How do I fix it? Product Braswell platform Date 2020-04-16
FAQ Type Specification Question How to check the serial number of my motherboard? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under BIOS? Product All model Date 2020-04-16
FAQ Type Application Question The Wake-on-LAN function doesn’t work under Window 10 successfully. How do I do? Product All model Date 2020-04-16
FAQ Type Specification Question Do ASRock IPC Skylake motherboards support Intel 7th generation Kaby Lake CPU? Product Skylake platform Date 2020-04-16
FAQ Type Application Question I install 4GB memory on Intel Skylake platform, but the usable memory size is only 2GB under Windows 7 32-bit OS. How do I increase the usable memory size? Product Skylake platform Date 2020-04-16
FAQ Type OS & Driver Question I can’t install Windows 7 on Intel 100 series and Braswell platforms properly. How can I do? Product Braswell platform & Skylake platform Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under Windows? Product All model Date 2020-04-16
FAQ Type BIOS/FW Question How to update BIOS on the motherboard under DOS? Product All model Date 2020-04-16