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If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.

FAQ Type Question Product Date
FAQ Type Others Question Technical Document - Generally Asked Questions Product All model Date 2020-07-09
FAQ Type Application Question I would like to use the PCIE add-on card (+12V input power required) on DC-in designed motherboard, how do I supply the +12V input power for PCIE add-on card? Product IMB-X1240-WV, IMB-1240-WV, IMB-1239-WV, IMB-1233-WV, IMB-X1233-WV, IMB-1232 Date 2024-05-13
FAQ Type OS & Driver Question The network keeps disconnecting and reconnecting, what should I do? Product All model Date 2023-11-06
FAQ Type Application Question I am not able to get DHCP leases from Intel I225-LM / I226-LM LAN (vPro supported). How can I configure the LAN port for DHCP Server use? Product All model with Intel I225-LM / I226-LM LAN (vPro supported) Date 2023-10-31
FAQ Type Specification Question What is the maximum DDR5 memory frequency supported by Intel 12th, 13th, and 14th gen desktop processor? Product Intel ADL-S Platform, Intel RPL-S Platform, Intel RPL-S Refresh Platform DDR5 models Date 2023-10-17
FAQ Type Specification Question Does my system support KVM function(Intel® vPro)? Product Intel ADL-P Platform, Intel RPL-P Platform Date 2023-09-06
FAQ Type BIOS/FW Question How do I reset the PCH replacement counter on Alder Lake-PS platform model? Product Alder Lake-PS platform model (SBC-372, IMB-1236 etc..) Date 2023-08-29
FAQ Type BIOS/FW Question Can ASRock Industrial Alder Lake-S platform support Intel 13th Gen. CPU? Product IMB-1230, IMB-1231, IMB-X1231, IMB-1232-WV, IMB-1233-WV, IMB-X1233-WV, IMB-1314, IMB-X1314, IMB-1712, IMB-X1712, IMB-1713, IMB-1714, IMB-X1714 Date 2023-05-16
FAQ Type OS & Driver Question Does my model support Windows 11? Product All model Date 2022-11-14
FAQ Type OS & Driver Question I clone OS from one storage device to another device in order to use OS directly without installation for each system. However, I found MAC address are different from the MAC sticker on M/B. How should I do? Product All model Date 2022-08-02
FAQ Type BIOS/FW Question How do I update LVDS Chrontel firmware for CH7513A under Windows? Product All model with CH7513A Chrontel IC Date 2022-05-19
FAQ Type Specification Question We recently receive the notification from ASRockind that the Realtek LAN controller will be changed to RTL8111H. Should we update any BIOS or Driver for RTL8111H Realtek LAN controller? Product All model Date 2021-06-28
FAQ Type Application Question How do I assemble and disassemble the Tiger Lake fanless system? Product NUC Tiger Lake fanless system Date 2021-04-26
FAQ Type Specification Question We recently receive the notification from ASRockind that the Audio Codec will be changed to ALC888S or ALC897. Should we update any BIOS or Driver for Audio Codec ALC888S and ALC897? Product All model Date 2021-03-31
FAQ Type Application Question How do I set up the Realtek teaming network and what’s the benefit? Product All model Date 2021-01-22