Dear end-users or indirect customer,

Thank you for choosing ASRock Industrial Motherboard. Due to the unique configuration of each system, we recommend you to contact your dealer or distributor for technical support.

If you would like to contact us for technical support directly, please contact us by Technical Support and give us a detailed description of the problem along with the following information.

  • 1. Motherboard Model Name.
  • 2. CPU/Processor (Brand, Model, Speed)
  • 3. Memory (Brand, Speed, Capacity)
  • 4. Video Card (Brand, Model)
  • 5. Operating System (Detailed Version)
  • 6. Hard Drive (Interface, Brand, Model, Capacity)
  • 7. Other Device (Brand, Model) * If necessary

       *Additional system configuration information may require.

ASRock Industrial provides 24 months warranty service to Authorized Distributors or direct customers. End users should refer to the retailer or original vender RMA & Refund policy.

If experiencing difficulties in warranty service through your dealer or place of purchase, ASRock Industrial will attempt to resolve this issue.