If you are fully aware of the category of your question, you may choose one of the categories below for frequently asked questions.
| FAQ Type | Question | Product | Date | ||||
|---|---|---|---|---|---|---|---|
| FAQ Type | BIOS/FW | Question | What should I do if memory is not running at the maximum supported frequency? | Product | Intel ADL-S / RPL-S / RPL-S Refresh Platform with DDR5 models, Intel Meteor Lake Platform models | Date | 2024-07-03 |
| FAQ Type | BIOS/FW | Question | How do I reset the PCH replacement counter on Alder Lake-PS platform model? | Product | Alder Lake-PS platform model (SBC-372, IMB-1236 etc..) | Date | 2023-08-29 |
| FAQ Type | BIOS/FW | Question | Can ASRock Industrial Alder Lake-S platform support Intel 13th Gen. CPU? | Product | IMB-1230, IMB-1231, IMB-X1231, IMB-1232-WV, IMB-1233-WV, IMB-X1233-WV, IMB-1314, IMB-X1314, IMB-1712, IMB-X1712, IMB-1713, IMB-1714, IMB-X1714 | Date | 2023-05-16 |
| FAQ Type | BIOS/FW | Question | How do I update LVDS Chrontel firmware for CH7513A under Windows? | Product | All model with CH7513A Chrontel IC | Date | 2022-05-19 |
| FAQ Type | BIOS/FW | Question | How to do the BIOS update by the silent mode under Windows? | Product | All model | Date | 2020-05-01 |
| FAQ Type | BIOS/FW | Question | During the UEFI update, the system suddenly shut down and it couldn’t boot up anymore. How do I fix it? | Product | Intel SKL/KBL platform or before | Date | 2020-04-30 |
| FAQ Type | BIOS/FW | Question | How do I update the LVDS Chrontel firmware? | Product | All model | Date | 2020-04-30 |
| FAQ Type | BIOS/FW | Question | I find Intel Braswell platform may not boot up properly when using the customized or old versions of BIOS. How do I fix it? | Product | Braswell platform | Date | 2020-04-16 |
| FAQ Type | BIOS/FW | Question | How to update BIOS on the motherboard under BIOS? | Product | All model | Date | 2020-04-16 |
| FAQ Type | BIOS/FW | Question | How to update BIOS on the motherboard under Windows? | Product | All model | Date | 2020-04-16 |
| FAQ Type | BIOS/FW | Question | How to update BIOS on the motherboard under DOS? | Product | All model | Date | 2020-04-16 |