Technical FAQs

FAQ no. 20041616
Question The Wake-on-LAN function doesn’t work under Window 10 successfully. How do I do?
Release date 2020-04-16
Product All model
FAQ Type

Please follow the steps below to check the needed settings.

1.Please set PCIE Devices Power On to [Enabled] under BIOS.

2.under Windows 10, please uncheck “Turn on fast startup (recommended)”.

3.Please make sure the Wake-on-LAN function is enabled in the Ethernet controller.

There are two kinds of LAN controllers, Intel and Realtek, and please refer to the following pictures to check the setting.

a. Intel LAN Controller

Please enable “Wake on Magic Packet from power off state”.

b. Realtek LAN Controller

Please enable “Shutdown Wake-On-Lan”.

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