Your business already has the knowledge, years of technical expertise, reports, product documentation, policies, and operational know-how. The challenge is making it accessible when employees actually need it. AI BOX-A395 with AiKMSpark turns this accumulated information into a private enterprise AI that employees can ask, analyze, compare, and use to generate reports through natural language. Instead of spending time searching through files or relying on knowledge held by individual experts, teams can get more value from what the organization already knows, helping speed up decision-making, preserve critical expertise, and improve productivity. And because the entire AI environment runs on-premises, sensitive documents and AI models stay under your control, with less dependence on usage-based cloud AI services.

Powered by AI BOX-A395 with up to 126 TOPS and 128GB unified memory, the solution can run LLMs up to 120B parameters locally, giving enterprises the performance to bring AI into real business workflows without building out complex cloud infrastructure.

Technical support teams accumulate years of valuable troubleshooting knowledge, but when the next customer issue comes in, finding and reusing the right experience can still take time. So we put our own solution to work. ASRock Industrial deployed AI BOX-A395 with AiKMSpark in our Technical Support Division and developed the AI TSD Agent around our actual support workflow. Instead of digging through past cases and emails, engineers can describe an issue in natural language to surface similar cases, summarize key findings, explore possible troubleshooting approaches, and prepare root cause report drafts. The result? Around 50% of the technical support workflow optimized and 10-20% greater efficiency in technical analysis and response. And every completed case becomes reusable knowledge for the next challenge, all while proprietary engineering data stays on-premises.